Privacy Policy
Last Updated: March 2025
At porlexivon, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you interact with our valuation techniques training programs and services.
We're committed to transparency and compliance with Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs). If something isn't clear, reach out. We're here to help.
Questions? Contact us at contact@porlexivon.com or call +61 415 626 962.
Information We Collect
We gather different types of information depending on how you engage with our educational services. Here's what we typically collect and why it matters for your learning experience.
Your name, email address, phone number, and postal address when you enroll in programs or request information about our financial analyst training.
Career background, current role, educational qualifications, and specific interests in valuation techniques to tailor learning pathways.
IP addresses, browser types, device information, and website navigation patterns to improve our platform's functionality and user experience.
Course completion rates, assessment results, participation in workshops, and feedback submissions to track your development and enhance programs.
Billing details and transaction history when you purchase courses or training materials. We use secure payment processors and don't store full card numbers.
Correspondence via email, phone calls, or chat support to provide assistance and maintain records of your inquiries and our responses.
How We Use Your Information
Your data serves specific purposes related to delivering quality financial education. We don't sell personal information to third parties, and we only use what we collect for legitimate educational and operational needs.
Primary Uses
- Delivering course materials, training sessions, and educational resources you've enrolled in
- Processing enrollments, managing your account, and handling payment transactions securely
- Communicating about upcoming workshops, program updates, and relevant industry insights
- Responding to your questions, providing technical support, and addressing concerns
- Analyzing learning outcomes to improve course design and teaching effectiveness
- Meeting legal obligations and maintaining accurate business records
- Sending important updates about schedule changes, policy modifications, or program announcements
We'll occasionally contact you about new programs or relevant content. You can opt out of marketing communications anytime while still receiving essential service-related messages.
Data Storage and Security
Your information is stored on secure servers located in Australia. We use industry-standard encryption, access controls, and regular security audits to protect your data from unauthorized access or breaches.
Security Measures
Our security framework includes encrypted data transmission, restricted employee access based on job requirements, regular system monitoring, and documented incident response procedures. While we implement strong protections, no system is completely foolproof. We'll notify you promptly if a breach affects your information.
Retention Periods
We keep your data for different lengths of time depending on its purpose:
| Data Type | Retention Period | Reason |
|---|---|---|
| Enrollment Records | 7 years | Compliance with Australian tax and business regulations |
| Course Progress | 5 years | Credential verification and transcript requests |
| Marketing Data | Until opt-out | Ongoing communication preferences |
| Support Inquiries | 3 years | Service improvement and dispute resolution |
| Payment Details | 7 years | Financial audits and legal requirements |
Sharing Your Information
We share your data only when necessary for service delivery or legal compliance. Here's who might receive your information and why.
Third-Party Services
- Learning management platforms that host course content and track progress
- Payment processors handling transactions securely on our behalf
- Email service providers managing course communications and updates
- Cloud storage services maintaining secure backups of educational materials
- Analytics tools helping us understand website usage and improve navigation
These partners are bound by confidentiality agreements and can only use your data for the specific services they provide to us. They can't use your information for their own marketing purposes.
Legal Disclosures
We may disclose personal information when required by Australian law, court orders, or government requests. This includes compliance with subpoenas, regulatory investigations, or protection of legal rights. We'll notify you about such requests unless prohibited by law.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. We respect these rights and provide straightforward ways to exercise them.
- Access: Request copies of the personal information we hold about you. We'll provide this within 30 days, usually at no charge.
- Correction: Ask us to update or fix inaccurate information. We'll make changes promptly and notify relevant third parties if needed.
- Deletion: Request removal of your data when it's no longer needed for legitimate purposes, subject to legal retention requirements.
- Objection: Opt out of marketing communications or object to certain data processing activities that aren't essential for service delivery.
- Portability: Receive your data in a structured, commonly used format or have it transferred to another provider where technically feasible.
- Restriction: Limit how we use your information while we investigate a correction request or legal concern.
To exercise these rights, email us at contact@porlexivon.com with your request. We'll verify your identity and respond within the timeframes required by Australian law. There's no fee for most requests, though we may charge a reasonable amount for excessive or repetitive requests.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. These small files help us remember your preferences, understand how you use our site, and provide relevant content.
Types of Cookies
- Essential cookies that enable basic site functions like page navigation and secure access
- Performance cookies collecting anonymous data about site usage to improve functionality
- Preference cookies remembering your settings and personalization choices
- Analytics cookies helping us understand visitor behavior and popular content areas
You can manage cookie preferences through your browser settings. Blocking certain cookies may affect site functionality. We don't use cookies to track you across unrelated websites or build profiles for third-party advertising.
Children's Privacy
Our programs are designed for adults pursuing professional development in financial analysis. We don't knowingly collect information from individuals under 18 without parental consent. If you believe we've inadvertently gathered data from a minor, contact us immediately for removal.
International Data Transfers
Your information is primarily stored and processed within Australia. However, some of our service providers operate internationally. When data leaves Australia, we ensure adequate protection through contractual safeguards that meet Australian privacy standards.
These safeguards include standard contractual clauses, verification of equivalent privacy protections, and regular compliance monitoring. You can request details about specific international transfers by contacting our privacy team.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you via email or prominent website notice at least 30 days before new terms take effect.
Continued use of our services after policy changes indicates acceptance of updated terms. Major revisions include changes to data collection purposes, new third-party partnerships, or modifications to your rights.
Complaints and Disputes
If you have concerns about how we handle your personal information, we want to hear from you. Contact our privacy team at contact@porlexivon.com with details of your complaint. We'll acknowledge receipt within 5 business days and investigate thoroughly.
Most issues are resolved within 30 days. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They provide independent review of privacy complaints and can impose penalties for serious breaches.
Get in Touch
porlexivon
119 Beranghi Rd, Crescent Head NSW 2440, Australia
Phone: +61 415 626 962
Email: contact@porlexivon.com